Frequently Asked Questions

You can pay by card, bank transfer or cash, whichever you prefer.

thetreatmentrooms are in 2 locations:

King Alfred Street, Chippenham, SN15 1NP

The Porch,  Beechfield Rd, Corsham SN13 9DL

Please note that there are no waiting room facilities at King Alfred Street so please do not arrive more than 5 minutes early for your appointment.

There is free parking directly outside all locations.

You can book in via our online booking system, through messenger on Facebook or through the contact form, also on the website.

There are a couple of pay options for the marathon packages – please ask for details.

Loose, comfortable, clothing You will not be asked to remove underwear and will be kept modest at all times for your comfort and a dignity towel is provided for areas not being treated.

PRIVACY POLICY

thetreatmentrooms fully complies with the most up to date Data Protection Policy and has a transparent approach to Data Processing which empowers individuals to know about the collection and use of their personal data. We collect data for ensuring we have the right information for assessing your suitability to treatment, for completing the appropriate treatment, for contacting you regarding appointment follow ups and for referral to GP or other healthcare practitioners if deemed necessary. We collect only data that is relevant to those purposes, and we keep it for 7 years.

All information held will be treated as strictly confidential and will only be released to any other external party with the consent of the client.

We use MailChimp as our marketing automation platform. If you agree to updates/offers/generalmarketing then the email that you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

We use Setmore as the online booking system and when a client books in their details are held on their system. Their privacy policy is available here

Although Sports Massage isn’t often covered, Soft Tissue Therapy is for some providers – look for ISRM on the list of registered organisation’s covered.

thetreatmentrooms provides vouchers for treatments and these can be emailed or posted to the gifter or recipient. Please send an email with the treatment you’d like to gift and the name and address of where you’d like it sent. We will then provide you with bank transfer details.

Sports massage, deep tissue massage and soft tissue therapy shouldn’t be painful – there may be a mild discomfort associated with it but it should feel like a good release. If the pressure is too much and you feel pain then feel free to let me know – if your body is bracing against the pain then the massage is counter productive.

I don’t do acupuncture as such but dry needling which uses acupuncture needles. This link provides a good explanation. I find dry needling to be an effective modality for areas of tension within the fascia and muscles, but I don’t always feel it is necessary or appropriate within ever treatment and it’s a contraindication for some conditions. Of course, dry needling is entirely optional and your choice as to whether to have it if offered.