Frequently Asked Questions

You can pay by card, bank transfer or cash, whichever you prefer.

thetreatmentrooms are in 2 locations:

King Alfred Street, Chippenham, SN15 1NP

The Porch,  Beechfield Rd, Corsham SN13 9DL

Please note that there are no waiting room facilities at King Alfred Street so please do not arrive more than 5 minutes early for your appointment.

There is free parking directly outside all locations.

You can book in via our online booking system, through messenger on Facebook or through the contact form, also on the website.

There are a couple of pay options for the marathon packages – please ask for details.

Loose, comfortable, clothing and a clean, fresh facemask

PRIVACY POLICY

thetreatmentrooms fully complies with the most up to date Data Protection Policy and has a transparent approach to Data Processing which empowers individuals to know about the collection and use of their personal data. We collect data for ensuring we have the right information for assessing your suitability to treatment, for completing the appropriate treatment, for contacting you regarding appointment follow ups and for referral to GP or other healthcare practitioners if deemed necessary. We collect only data that is relevant to those purposes, and we keep it for 7 years.

All information held will be treated as strictly confidential and will only be released to any other external party with the consent of the client.

We use MailChimp as our marketing automation platform. If you agree to updates/offers/generalmarketing then the email that you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

We use Setmore as the online booking system and when a client books in their details are held on their system. Their privacy policy is available here

There are no lawful Covid-19 restrictions for Soft Tissue Therapy/Sports Massage Therapy.  However I have kept some of the guidelines for the safety and well being of all my clients.

The following indicates some of the procedures and expectations of myself as your Soft Tissue Therapist and you, the client.

Client

• To inform me of any Covid 19 symptoms you might have in the time before or after our treatment.
• To either use hand sanitiser or wash hands prior to leaving the clinic

Soft Tissue Therapist

• Will wear clean, freshly laundered uniform for each block of treatment sessions.
• Will wash any clinic laundry, including uniform, separately and at 60 degrees.
• Will wash hands before treatments and after treatments and after cleaning.
• A Risk Assessment and COSHH assessment is available on request
• Will inform clients of any Covid 19 symptoms I might develop in the time after our treatment.